We Can Do It
It's akin to herding cats or cattle, to make sure everyone is on the same page, headed in the same direction. As Will Rogers once said "If you're ridin' ahead of the herd, take a look back every now and then to make sure it's still there".
So whether you're looking after yourself, a friend, or family take the bull by the horns, do some research and educate yourself. If you're not satisfied with an answer take it up the chain of command.